Name and shame time

It’s name and shame time again. This time, my mini rant is about New Look clothes, or more specifically ordering clothes on their website. I ordered two maternity tops and paid extra for delivery between 7am and noon on 8 April and waited in. No show. At 12.15 I call New Look and my clothes haven’t even left the warehouse. So much for express delivery. Plus they can’t refund the extra I paid for express delivery – I have to call them back once the clothes arrive. Except I’m off to Spring Harvest and will probably now miss the delivery anyway.